If the goods have been dispatched you have the right to return them within 72 hours of receipt of the goods if they are faulty, or not fit for purpose. If the goods are not received back in perfect condition and in their original packaging, PPE SUPPLY CHAINS reserve the right not to accept the goods at our warehouse and/or not to issue a refund or credit.
Please know and understand the items you are purchasing. If the item is not what you expected due to you not doing due diligence and ensuring you have the pictures and certifications, these are not to be considered as defects and are features of the manufacturing process
These are medical supplies, once they leave our control, we cannot provide those items to another customer. Instead we ask you to make sure you are buying the product you are going to keep and use.
We will work on a case by case basis to investigate broken or lost shipments.
The SUPPLIER warrants all materials delivered hereunder to be free from any defect, including latent defects, of material, workmanship and to conform strictly to the specifications, drawings, or sample specified. The SUPPLIER shall ensure that the PURCHASER receives the benefit of any manufacturer’s guarantees in respect of any GOODS transferred to the PURCHASER.